At JANAKIVIBE, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to make it right.
1. Eligibility for Returns
- Items must be returned within 5-7 days of delivery.
- Products must be in their original condition, unused, and with all tags, labels, and packaging intact.
2. How to Initiate a Return
- Contact our support team at care@janakivibe.com or fill out the return request form on our website.
- Provide your order number and the reason for the return.
- Our team will guide you through the next steps and provide a return authorization if your request is approved.
3. Refund Process
- Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
- If approved refunds will be credited to your account within 7-10 business days,