Return Policy

At JANAKIVIBE, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to make it right.

1. Eligibility for Returns

• Items must be returned within 5-7 days of delivery.
• Products must be in their original condition, unused, and with all tags, labels, and packaging intact.

2. How to Initiate a Return

• Contact our support team at care@janakivibe.com or fill out the return request form on our website.
• Provide your order number and the reason for the return.
• Our team will guide you through the next steps and provide a return authorization if your request is approved.

3. Refund Process

• Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
• Post approval, we will process refund 5 business days and it will be credited to your original payment method within 7-10 business days,