Privacy Policy

At JANAKIVIBE, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide you with the best shopping experience:

Personal Information:

• Name, email address, shipping address, phone number, and payment details (credit/debit card, PayPal, etc.).

Browsing Information:

• IP address, device type, browser type, browsing activity, and referring URLs. This helps us understand how you interact with our website and improve your shopping experience.

Cookies and Tracking Technologies:

• We use cookies and other tracking technologies to enhance your experience, remember preferences, and analyse site traffic. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect for several purposes:

• Order Processing: To fulfil your orders, process payments, and send you order updates.
• Customer Support: To respond to inquiries and assist with any issues or requests.
• Personalization: To customize your shopping experience, suggest products, and offer promotions that may interest you.
• Marketing: To send you marketing materials, promotions, and news related to JANAKIVIBE (if you’ve opted-in for these communications).
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: We work with trusted third-party companies (e.g., payment processors, shipping companies, analytics providers) who assist us in running our business. These providers have access to your personal information only to perform their functions and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes, protect our rights, or prevent fraud.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure socket layer (SSL) encryption for sensitive payment details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise any of your rights, please contact us at:

• Email: care@janakivibe.com